What are cookies?
A cookie is a small file of letters and numbers that is downloaded on to your computer when you visit a website. Cookies are used by many websites and can do a number of things, eg remembering your preferences, recording what you have put in your shopping basket, and counting the number of people looking at a website.
The rules on cookies are covered by the Privacy and Electronic Communications Regulations 2003 (PECR). PECR also covers the use of similar technologies for storing or accessing information, such as ‘Flash cookies’ and device fingerprinting.
The ICO is responsible for enforcing these rules.
How do the cookie regulations affect me?
You may come across information about cookies and similar technologies on websites and be given choices about how some cookies are used. This might include, for example, being asked to agree to a cookie being used for a particular service, such as remembering your preferences on a site.
Report your cookie complaints
We're asking people to report your cookie complaints. This will help us find out how organisations are complying with the cookie law. Rather than reply to each person individually, we will publish information about numbers and types of complaints reported, and let you know what we're doing about them.